The deal
Most items can be returned for free for a full refund or exchange within 365 days of delivery, subject to the stated return conditions and category-specific exceptions.
Quince offers free returns for most items for a full refund or exchange within 365 days of delivery, provided the item meets the applicable return conditions and category-specific exceptions.
Good to know
You’ll need
- ✓Items must meet the applicable return condition requirements.
Not included
- ✕Some items and categories have separate return restrictions or fees.
Verified by Stellair
The terms are checked on the brand’s own page.
- Terms checked on the brand’s own pagewww.quince.com/shipping-returns
- Not yet tested by peopleIt’s checked the way a shopper would the next time it changes.
SV-7469-9A74 Ask your assistant
Here’s a verified offer from Quince: Most items can be returned. No end date published.
✓ Stellair Verified · SV-7469-9A74Questions, answered
How long do I have to return most items?
Most items can be returned within 365 days of the delivery date.
Are returns free?
Returns are free for most items, but some categories have separate restrictions or fees.
What condition must items be in?
Except for bedding, items must be unworn, unwashed, undamaged and unaltered, with the hang tag attached. Items must also include their original internal packaging. Underwear, swimsuits and bodysuits must have tags on and be in their original packaging.
Are all items eligible for a return within 365 days?
No. Some items have shorter return windows or are not returnable. For example, furniture has 30-day or 7-day windows depending on the item, engagement rings must be returned within 60 days of purchase, and gold bars are final sale.
How long does it take to receive a refund?
A refund to the original payment method is typically processed within 7 business days after the return is delivered to the warehouse and restocked. Store credit is typically processed within 3 business days of carrier receipt, with exceptions for jewelry, rugs and made-to-order items.
Full terms every term, with where it came from
Value
- Benefit
- Most items can be returned for free for a full refund or exchange within 365 days of delivery, subject to the stated return conditions and category-specific exceptions.brand website ↗
- Type of offer
- Special offerbrand website ↗
Dates
- Time zone
- America/New_York
Who qualifies
- Audience
- Everyonebrand website ↗
- Requirements
- Items must meet the applicable return condition requirements.brand website ↗
- Valid regions
- United Statesbrand website ↗
- Where it applies
- Anywhere in United Statesbrand website ↗
Exclusions
- Not included
- Some items and categories have separate return restrictions or fees.brand website ↗
Offer specifics
- Ongoing
- No end date